As soon as we have received your A-Post, Express or Fedex order, you will receive an e-mail from us containing all important shipping information including the tracking number associated with your order.
This allows you to track the status of your parcel whenever you like. If no e-mail appears in your inbox, please check your spam folder.
You can contact us from Monday - Friday 8.00 to 17.00 at +41 44 224 47 40.
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Delivery takes place in the morning between
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SWITZERLAND
Home delivery service from CHF 20.00
Monday - Friday
Articles ordered before 4:00 pm
> Delivery the next morning
Articles ordered Friday - Sunday
> Delivery Tuesday morning
REST OF THE WORLD
Confiserie Sprüngli AG is not liable for delays in delivery through no fault of the customer, e.g. due to force majeure, traffic congestion, bad weather conditions, unusual, unexpected detention by customs authorities, etc., and they do not entitle the customer to withdraw from the purchase contract or to claim damages. If the delivery of the goods fails through the fault of the customer despite two attempts at delivery, Confiserie Sprüngli AG may withdraw from the contract. No refunds in case of unsuccessful delivery (non-collection, wrong delivery addresses...).